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针对企业特性,提供定制化融合数据通讯解决方案 

企业计划功能


网页悬浮图标  

 Call from Web Widget

 Chat from Web Widget

  Multiple Site Support 

 


Voice & Video Calls   

 Inbound & Outbound maaiiConnect


      Calls

 售票系统**
虚拟号码

*

 视频电话** 


 

Dial Pad 1

  

Call Conferencing** 

  

Screen Sharing**

  Call Forwarding


  

Dynamic Directory 

  

Call Recording** 


Smart Messaging   

 动态电话簿

即时通讯 

 智能消息

  

Smart Messaging**

 Corporate-to-Customer SMS


 

SMS

 1 Campaign**


全路通能力   

 动态电话簿

网页链接 

 Facebook**

 WhatsApp**

 WeChat**



Customer Communication Management   

  Inbound and Outbound Calls

 Smart Messaging Setting** 

  Intelligent Routing 

  SIP Call Forward 

  IVR


见解     

 动态电话簿

Visitor Profile and Journey 

  

Reporting and Analytics

 Call Metrics

 Chat History

  Real-time Enquiry Monitoring 

  Access Reports via API



生产力管理   

 动态电话簿

联络人管理 

 Staff Management

 OneDashboard管理


第三方系统集成  

 On-premise Deployment

 Ticketing System

  CRM System

 

 Virtual PBX 

 Add-ons



品牌和个性化服务  

 动态电话簿

Pre-chat Survey and Contact Us
      Forms

 Branded Video Ads

 Customised Widget Icons

 Customer SDK 

 REST API 

 White Label

 Multi-brand Customisation



Device Accessibility   

 Calls and Chat via Web Dashboard

 Calls and Chat via Mobile App

  iOS Compatibility

  Android Compatibility 

  Multi-device Support 


maaiiConnect保证 

  M800's proprietary globally distributed
      infrastructure 2

  Carrier-grade 99.95% SLA 2

  Data protection and encryption compliance 2

  24/7 email and chat support (English and
      Chinese) 2

Some additional charges may apply for inbound/outbound calls and SMS

Feature may be improved depending on on customer's requirements
* Applicable only in the following territories: Australia, China, Singapore, UK, and USA
** Coming soon

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