Tailor your teams and tech around your customers
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SCALE
A single, scalable platform
maaiiconnect gives you instant omnichannel capabilities and coverage in 150+ countries worldwide, with fully integrated internal collaboration so you’re always connected no matter what.
- Engage customers at every stage of their journey across marketing, customer service, and after-sale service.
- Scale up workflows with customisable support like smart routing, FAQ bots, and media recording.
- Route tickets to the right support team, right away.
- Give staff the tools to solve issues and collaborate efficiently.
CUSTOMISATION
Designed for you
The bigger your company, the more complex your operations are. With a balance between simplicity and smart, maaiiconnect is easy to use and packed with intelligent tools that align your customers and staff.
- Tailor a solution for your unique business complexities and industry regulations, worldwide.
- Your dream is our capability – request the features or tools you need.
- Seamlessly integrate your preferred CRM, CMS, OCX, PBX, ticketing systems.
SECURITY
Enterprise-grade security
Your security is our priority.
- maaiiconnect is ISO 27001 and ISO 9001 certified, GDPR, HIPAA compliant and more.
- Customise advanced security policies and roles and permissions throughout your business.
- Bring your preferred internal third-party authentication tool.
- Give staff the tools to solve issues and collaborate efficiently.
PARTNERSHIP
Your technical partner
maaiiconnect’s team of experts is available 24/7. Along with personalised on-boarding and a dedicated account team, our technical experts are able to work closely with your team to ensure the most straight forward deployment possible.
- Tailor a solution for your unique business complexities and industry regulations, worldwide.
- Your dream is our capability – request the features or tools you need.
- Seamlessly integrate your preferred CRM, CMS, OCX, PBX, ticketing systems.