MAAIICONNECT FOR ENTERPRISE

One for all.

One platform for all of your communications. The maaiiconnect solution for enterprises is tailored specifically to your business and industry needs, both locally and globally. 

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Tailor your teams and tech around your customers

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Omnichannel

SCALE

A single, scalable platform

maaiiconnect gives you instant omnichannel capabilities and coverage in 150+ countries worldwide, with fully integrated internal collaboration so you’re always connected no matter what.

  • Engage customers at every stage of their journey across marketing, customer service, and after-sale service.
  • Scale up workflows with customisable support like smart routing, FAQ bots, and media recording.
  • Route tickets to the right support team, right away.
  • Give staff the tools to solve issues and collaborate efficiently.
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CUSTOMISATION

Designed for you

The bigger your company, the more complex your operations are. With a balance between simplicity and smart, maaiiconnect is easy to use and packed with intelligent tools that align your customers and staff.

  • Tailor a solution for your unique business complexities and industry regulations, worldwide.
  • Your dream is our capability – request the features or tools you need.
  • Seamlessly integrate your preferred CRM, CMS, OCX, PBX, ticketing systems.
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SECURITY

Enterprise-grade security

Your security is our priority. 

  • maaiiconnect is ISO 27001 and ISO 9001 certified, GDPR, HIPAA compliant and more.
  • Customise advanced security policies and roles and permissions throughout your business.
  • Bring your preferred internal third-party authentication tool.
  • Give staff the tools to solve issues and collaborate efficiently.
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PARTNERSHIP

Your technical partner

maaiiconnect’s team of experts is available 24/7. Along with personalised on-boarding and a dedicated account team, our technical experts are able to work closely with your team to ensure the most straight forward deployment possible.

  • Tailor a solution for your unique business complexities and industry regulations, worldwide.
  • Your dream is our capability – request the features or tools you need.
  • Seamlessly integrate your preferred CRM, CMS, OCX, PBX, ticketing systems.
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