maaiiconnect wishes you a Happy Chinese New Year

2021 Year of the Ox


Work Hard, Think Big, Strive for Excellence

We are dedicated to the digital transformation of businesses through the development of world-class customer engagement solutions. We pride ourselves on a culture of working hard, thinking big, and delivering excellence.

Unlocking our customers’ global potential 

Our vision: Revolutionising global business communications

The future of business is digital and maaiiconnect is forging the way with a unique, intelligent digital-telecom convergence model. 

Our mission: Making digital transformation easy for businesses

We strive to be a dynamic, forward thinking technology partner to businesses that are ready to make the next leap in their digital evolutionary journey.

Our Core Values:

Customers First because they are at the heart of our services.
Reliability is our commitment to secure & accessible services worldwide.
Innovation is our lifeblood & we dare to be original & ground-breaking.
Passion drives our professionalism, setting new benchmarks for quality of service.

What we’ve unleashed and how it’s paving the way for business success

Challenges make us stronger. maaiiconnect launched in the most difficult year for businesses on record. Our passion to bring transformative tech to the world empowered us to rapidly meet the challenges of businesses with innovative solutions. 


A leading customer engagement platform

maaiiconnect enables businesses to deliver seamless omnichannel customer experiences. Engineered to help businesses make sales conversions, maaiiconnect is the world’s only platform that brings together the most popular instant messaging apps, live chat, SMS, and on- and off-net voice and video calls into a single chat interface, with full customer communication history, customer data insights, and rich multimedia tools. 


Customer Engagement

Easily curate personalised, memorable, and powerful customer experiences that get results and set your business ahead of the competition. 


Team Collaboration

Connect remote teams on one centralised cloud platform with all the tools they need from video conferencing to screen sharing. 


Cloud Contact Centre

Digitally transform your contact centre with intelligent tools and integrations that drive efficiency, higher satisfaction rates, and business growth.

Speak to our experts

George Chung

VP of IT & Security

Talk to George
kk luk
KK Luk

Senior VP of Engineering & Operations

Talk to KK

See maaiiconnect in action

Hot off the press! Explore some of the latest trends and tips in the maaiiconnect blog.

Blog-Post-Omnichannel-E-shop 1

How to Go Beyond Global into Omnichannel

Customer expectations are constantly evolving causing ripples in the digital landscape. As an omnichannel business, you find yourself adapting... 

Continue Reading


Why WhatsApp Business Could Hold the Key to Your Growth Acceleration

Today, deeper customer relationships are not something that can be achieved by advertising, but by getting more...

Continue Reading

SaaS-Security-Risks 1 (1)

5 SaaS Security Risks to Consider when Choosing a Solution

The use of SaaS applications has been gaining momentum with many businesses as an “on-demand” and “pay-as-you-go” solution. Low setup costs...

Continue Reading