
Work Hard, Think Big, Strive for Excellence
We are dedicated to the digital transformation of businesses through the development of world-class customer engagement solutions. We pride ourselves on a culture of working hard, thinking big, and delivering excellence.
Unlocking our customers’ global potential
Our vision: Revolutionising global business communications
The future of business is digital and maaiiconnect is forging the way with a unique, intelligent digital-telecom convergence model.
Our mission: Making Digital Transformation Easy for Businesses
We strive to be a dynamic, forward thinking technology partner to businesses that are ready to make the next leap in their digital evolutionary journey.
Our Core Values:
Customers First because they are at the heart of our services.
Reliability is our commitment to secure & accessible services worldwide.
Innovation is our lifeblood & we dare to be original & ground-breaking.
Passion drives our professionalism, setting new benchmarks for quality of service.
What we’ve unleashed and how it’s paving the way for business success
Challenges make us stronger. maaiiconnect launched in the most difficult year for businesses on record. Our passion to bring transformative tech to the world empowered us to rapidly meet the challenges of businesses with innovative solutions.
A leading customer engagement platform
maaiiconnect enables businesses to deliver seamless omnichannel customer experiences. Engineered to help businesses make sales conversions, maaiiconnect is the world’s only platform that brings together the most popular instant messaging apps, live chat, SMS, and on- and off-net voice and video calls into a single chat interface, with full customer communication history, customer data insights, and rich multimedia tools.
Customer Engagement
Easily curate personalised, memorable, and powerful customer experiences that get results and set your business ahead of the competition.
Team Collaboration
Connect remote teams on one centralised cloud platform with all the tools they need from video conferencing to screen sharing.
Cloud Contact Centre
Digitally transform your contact centre with intelligent tools and integrations that drive efficiency, higher satisfaction rates, and business growth.
Speak to our experts

Enterprise Business

Managed Enterprise Solutions

International Business

Enterprise Business

Managed Enterprise Solutions

International Business
See maaiiconnect in action
Hot off the press! Explore some of the latest trends and tips in the maaiiconnect blog.

OMNICHANNEL CUSTOMER ENGAGEMENT
How to Go Beyond Global into Omnichannel
Customer expectations are constantly evolving causing ripples in the digital landscape. As an omnichannel business, you find yourself adapting...

OMNICHANNEL CUSTOMER ENGAGEMENT
Why WhatsApp Business Could Hold the Key to Your Growth Acceleration
Today, deeper customer relationships are not something that can be achieved by advertising, but by getting more...
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COMPLIANCE AND SECURITY
5 SaaS Security Risks to Consider when Choosing a Solution
The use of SaaS applications has been gaining momentum with many businesses as an “on-demand” and “pay-as-you-go” solution. Low setup costs...