customer engagement Archives - Tips for Live Chat, Customer Service and Team Collaboration

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customer engagement

Industry and Trends

Customer Experience Trends | With Yon Yi

How are customers choosing to engage with their favourite brands? Watch as Yon Yi, Senior Consultant for Customer Engagement Strategy at maaiiconnect, explores the latest customer…

3-May-2021・ < 1 min read

Capabilities and Features

How to win customers across touchpoints?

Go omnichannel with maaiiconnect to convert customers across any channel with rich insights and intelligence.…

26-Jan-2021・ < 1 min read

Capabilities and Features

Centralise Customer Communications for Conversions

Enjoy unified customer conversations in a holistic chatroom of digital and telecom channels: WhatsApp WeChat Facebook Messenger Live Chat and Calls Widget SMS, Off-Net and On-Net…

12-Jan-2021・ < 1 min read

Capabilities and Features

Call & Chat

Feature introduction: Customers can call and live chat your company at the click of a button through the web widget. Build stronger relationships through maaiiconnect direct calls…

20-Oct-2020・ < 1 min read

Capabilities and Features

Corporate Tags and Staff Directory

Feature introduction: Intelligently connect customers and clients to the right person with maaiiconnect’s tag directory and staff directories.…

20-Oct-2020・ < 1 min read

Capabilities and Features

maaiiconnect – Your all-in-one customer engagement & collaboration platform

maaiiconnect powered by M800 combines telecom and digital communication channels with comprehensive features. Engage your customers and colleagues worldwide today.…

20-Oct-2020・ < 1 min read