How are customers choosing to engage with their favourite brands? Watch as Yon Yi, Senior Consultant for Customer Engagement Strategy at maaiiconnect, explores the latest customer…

maaiiconnect Learning Hub: How to install the maaiiconnect web communications widget on your site by inserting the code snippet into the source code of your website.…

maaiiconnect Learning Hub: How to use the WordPress plugin to install the maaiiconnect web communications widget on your site.…

maaiiconnect Learning Hub: Destinations are groups or teams of support staff and are the final endpoint for all incoming enquiries.…

maaiiconnect Learning Hub: How to set up Team Structures – a great way to represent your company hierarchy, find colleagues, break down internal silos – and collaborate…

Go omnichannel with maaiiconnect to convert customers across any channel with rich insights and intelligence.…

Integrate Facebook Messenger with maaiiconnect to create seamless experiences for customers across channels, and enhance them with unique and powerful maaiiconnect features.…

Enjoy unified customer conversations in a holistic chatroom of digital and telecom channels: WhatsApp WeChat Facebook Messenger Live Chat and Calls Widget SMS, Off-Net and On-Net…

Leverage maaiiconnect QR codes for call/chat to digitalise offline event experiences…

Manage WeChat enquiries directly through the maaiiconnect omnichannel dashboard, from anywhere in the world.…

Manage WhatsApp Business enquiries directly through the maaiiconnect omnichannel dashboard, from anywhere in the world.…

Feature introduction: Engage customers with video call straight through the web widget for professional services, product demos, technical guides, consultations and more. Collaborate…