Choose your preferred plan.
Our affordable annual and monthly subscriptions give you more flexibility.
Yearly
Save up to 30%
Monthly
Designed for businesses of all sizes and sectors
Choose your preferred plan.
Our affordable annual and monthly subscriptions give you more flexibility
Essentials
FREE
Most Popular
Pro
$19 /staff/month*
(annual contract)
Business
$39 /staff/month**
(annual contract)
Enterprise
Custom
Essentials
FREE
Most Popular
Pro
$19 /staff/month*
(annual contract)
Business
$39 /staff/month**
(annual contract)
Enterprise
Custom
Essentials
FREE
Most Popular
Pro
$19 /staff/month*
(annual contract)
Business
$39 /staff/month**
(annual contract)
Enterprise
Custom
| Web Widget | ||||
| Call from Web Widget | ||||
| Chat from Web Widget | ||||
| Branding & Appearance Customization | ||||
| Corporate Tag Directory | ||||
| Corporate Staff Directory | -- | |||
| Business Video and Icon Advertising | Sponsored 1 | Customised | Customised | Customised |
| Voice and Video Calls | ||||
| maaiiconnect Calls | 2 | 3 | 3 | 3 |
| Dial pad Calls | -- | 4 | 4 | 4 |
| Staff Calls | 2 | 3 | 3 | 3 |
| Web Link Calls | 2 | 3 | 3 | 3 |
| QR Code Calls | 2 | 3 | 3 | 3 |
| Video Calls | 2 | 5 | 5 | 5 |
| Conference Calls NEW | 2 | 3 | 3 | 3 |
| Screen Sharing | ||||
| Local Numbers | -- | 1 Local number per staff is included (4,6) | 1 Local number per staff is included (4,6) | Upon Request |
| Toll-free Numbers | -- | 4 | 4 | Upon Request |
| Call Recording NEW | 5 | 5 | 5 | |
| Dynamic Directory | -- |
| Smart Messaging | ||||
| 1 to 1 Chat | ||||
| Group Space | ||||
| 1:1 SMS | -- | 4 | 4 | 4 |
| Broadcast Messaging NEW | -- | -- | ||
| WhatsApp COMING SOON | -- | -- | ||
| Facebook COMING SOON | -- | -- | ||
| WeChat COMING SOON | -- | -- |
| Insights | ||||
| Pre-chat Survey and Contact Us Forms | ||||
| Visitor Profile and Journey | ||||
| Staff Management | -- | |||
| Contact Management | ||||
| Storage | 1 GB | 5 GB (7) | Unlimited | Unlimited |
| Number of Tags (max) | 10 | 100 | 100 | Customised |
| Reporting (History) | ||||
| Call Reports | Up to 30 days | Up to 6 months | Unlimited | Unlimited |
| Chat Reports | Up to 30 days | Up to 6 months | Unlimited | Unlimited |
| Inquiry Reports | Up to 30 days | Up to 6 months | Unlimited | Unlimited |
| SMS Reports | -- | Up to 6 months | Unlimited | Unlimited |
| Visitor Reports | Up to 30 days | Up to 6 months | Unlimited | Unlimited |
| Staff Reports | Up to 30 days | Up to 6 months | Unlimited | Unlimited |
| Integration | ||||
| Customer SDK | -- | -- | -- | |
| REST API (add-on) | -- | -- | -- | |
| Customer Relationship Management System (CRM) | -- | -- | -- | |
| Ticketing System | -- | -- | -- | |
| Virtual Private Branch Exchange (PBX) | -- | -- | -- | |
| Online Charging System (OCS) | -- | -- | -- | |
| Content Management System (CMS) | -- | -- | -- | |
| On-premise Deployment | -- | -- | -- |
1 maaiiconnect video advertising may be displayed from time to time.
2 maaiiconnect Essentials includes 2,500 call minutes per month of incoming and outgoing calls. These minutes can be consumed for video calls; calls from the widget, QR codes, and web links; staff-to-staff calls; and call recording.
3 Calls are charged at the rate of US$0.02/minute.
4 Some additional charges may apply for inbound/outbound calls and SMS. Click on the buttons below for the respective rate tables.
5 Video calls and call recording are charged at the rate of US$0.10/minute.
6 Applicable only in the following countries: Australia, China, Singapore, UK, and USA.
7 For every additional staff seat purchased, 1 GB will be added to the total storage space.
To see full features list please switch to our desktop version
* Pro plan: requires 3 months deposit. And additional staff (in increment of 5) is $100 for yearly plan, $150 for monthly plan
** Business plan: requires 3 months deposit. And additional staff (in increment of 5) is $200 for yearly plan, $250 for monthly plan