A complete suite for communications, collaboration and engagement

Why maaiiconnect

One intuitive platform for chat, voice, video, instant messengers, and team collaboration blended with rich customer insights and reporting.

why-maaiiconnect

Enablement

We can support:

  • Access rich customer data to know how to best interact with them
  • See full communications history from different channels in a single view
  • Add notes to customer profiles for better context
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Why partner with us?

We provide our partners with instant access to valuable resources to develop, market and deliver our industry-leading solutions while better serving your customers, building loyalty, and creating new revenue opportunities.

<p><span style="font-size:24px;"><strong>Opportunity</strong></span></p>

Opportunity

Unlock new opportunities with the hottest technology. We bring simplicity and efficiency to customer engagement to amplify business growth.

<p><span style="font-size:24px;"><strong>Innovation</strong></span></p>

Innovation

Our solution bridges the world by harnessing a full spectrum of communication, including Facebook Messenger, WhatsApp, WeChat, live chat, SMS, off-net and on-net calls with all history and data into one platform.

<p><span style="font-size:24px;"><strong>Global Connectivity</strong></span></p>

Global Connectivity

Enjoy unrivalled connectivity through our globally-distributed IP network of strategically positioned points of presence (PoPs) and direct interconnections with over 160 Tier-1 telecom carriers and mobile operators worldwide.

LIVE SUPPORT

Connect, support, engage.

Convert web traffic into customers with the live support and calls widget on your website or web app.

  • Set up in seconds, no coding skills required
  • Dynamic to adapt to any promotion or page
  • Be proactive to prompt interactions with visitors
  • Create rich and meaningful multimedia experiences
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HIGH TOUCH

Online and offline engagement.

Turn any touchpoint into a new engagement opportunity with web links and QR codes.

  • Start an instant chat or call with a simple click or scan
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More ways to engage your customers

CONVERSATIONAL

Connect

It’s easy to be present on the most popular channels. Grow engagement and satisfaction rates by bringing them all together.

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Get the best of both worlds

Bridge the divide between telecom and digital channels to create powerful customer experiences that define your competitive edge.

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LIVE SUPPORT

Connect, support, engage.

Convert web traffic into customers with the live support and calls widget on your website or web app.

  • Set up in seconds, no coding skills required
  • Dynamic to adapt to any promotion or page
  • Be proactive to prompt interactions with visitors
  • Create rich and meaningful multimedia experiences
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HIGH TOUCH

Online and offline engagement.

Turn any touchpoint into a new engagement opportunity with web links and QR codes.

  • Start an instant chat or call with a simple click or scan
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SMS

One to one relationships.

Leverage a 98% open rate and fast, reliable delivery for SMS campaigns and 1 – 1 SMS. Build deeper relationships with the most trusted channel.

  • Enhance engagement rates with maaiiconnect Web Links that launch conferencing, web and video calls
  • Ideal for marketing campaigns, upselling, and bookings
  • Be seen as trustworthy and credible with alphanumeric sender ID
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VOICE

Instant local and global presence.

Respond faster, and engage local audiences anywhere worldwide with Local DID Numbers. Show customers you care, with easily recognisable International Toll-Free Numbers.

  • Set up a virtual office in minutes, in 150+ countries
  • Reach out to prospects with calling campaigns
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INSTANT MESSAGING

Next gen conversational commerce.

Centralise all of your customer’s preferred messengers in one workspace to improve staff experience and performance, while improving response rates, times, and customer satisfaction.

  • WhatsApp Business
  • Facebook Messenger
  • WeChat Official Account
  • email, Line, Google’s Business Messages (Coming soon)
  • Leverage Virtual Numbers for WhatsApp Business accounts
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More ways to engage your customers

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Connect

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Connect

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