Work Hard, Think Big, Strive for Excellence
We are dedicated to the digital transformation of businesses through the development of world-class customer engagement solutions. We pride ourselves on a culture of working hard, thinking big, and delivering excellence.
Unlocking our customers’ global potential
Our vision: Revolutionising Global Business Communications
The future of business is digital and maaiiconnect is forging the way with a unique, intelligent digital-telecom convergence model.
Our mission: Making Digital Transformation Easy for Businesses
We strive to be a dynamic, forward thinking technology partner to businesses that are ready to make the next leap in their digital evolutionary journey.
Our Core Values:
Customers First because they are at the heart of our services.
Reliability is our commitment to secure & accessible services worldwide.
Innovation is our lifeblood & we dare to be original & ground-breaking.
Passion drives our professionalism, setting new benchmarks for quality of service.
What we’ve unleashed and how it’s paving the way for business success
Challenges make us stronger. maaiiconnect launched in the most difficult year for businesses on record. Our passion to bring transformative tech to the world empowered us to rapidly meet the challenges of businesses with innovative solutions.
A leading customer engagement platform
maaiiconnect delivers seamless omnichannel customer experiences engineered for conversions. It is the world’s only platform that brings together the most popular instant messaging apps, live chat, SMS, and on- and off-net voice and video calls into a single chat interface, with full communication history, insights, and rich multimedia tools.
Engagement
Packed with innovative tools designed to increase engagement rates, create personalised experiences, and make customer engagement simple.
Intelligence
All customer and staff communication in one platform – with smart solutions for efficiency, collaboration, and analysis.
Integration
A complete suite that scales with businesses as they grow – creating a fully omnichannel business in any market worldwide, instantly.
OUR TEAM
What’s it like at maaiiconnect?
M800 is made of a collective of individuals driven by success while motivating and supporting one another to cultivate an environment of encouragement and trust.
- A team of dreamers who have already begin to invent the digital future.
- A team of entrepreneurs who have a platform to create something meaningful.
- A team that thinks big and takes each day as an opportunity to create something that changes the way we interact and communicate.
- A team that’s diverse and values inclusion. Our differences make us stronger and we live with respect.
Andrew Cowland
Service Manager
“At M800 is a place for people who love challenges, and meet people from different walks of life and different cultures. We are a very international company and that excites me a lot.”
Rose Alfonso
System Engineer
“Being results-driven, it’s so thrilling to see the pieces of the puzzle come together with each product release!”
Lamont Lu
Director of Project Delivery
“Every job has challenges, but our great teamwork makes the biggest difference!”