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Company

Consumer behaviour easily adapted to disruptions during the ongoing pandemic, but businesses struggled to keep up with online demand. Starting new sales channels, expanding customer touch points, and enhancing customer engagement experience are all crucial to your business growth.

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<h3><span style="color:#FFFFFF;font-size:30px;">The only customer engagement platform combining telecom &amp; digital channels.</span></h3>

<h5><span style="color:#FFFFFF;font-size:20px;">Grow sales and enhance customer relations with your all-in-one cloud communications solution.</span></h5>

Get Started for FREE

<p><span style="color:#DDDDDD;font-size:14px;">No Credit Card required. 1 minute installation.</span></p>

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<h3 style="text-align:center;"><span style="font-size:30px;"><strong>Combine telecom &amp; digital channels</strong></span></h3><h3 style="text-align:center;"><span style="font-size:30px;"><strong>with our all-in-one business engagement solution</strong></span></h3>

<h5 style="text-align:center;"><span style="font-size:18px;">maaiiconnect creates seamless customer experiences with a complete and diverse suite of interactive communication features from voice call to video calls and smart messaging across digital and telecom channels. Bring your remote teams together and discover more business opportunities with our around-the-clock connectivity.</span></h5>

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<h4 style="text-align:center;"><span style="font-size:24px;"><strong>Web Calls and Live Chat</strong></span></h4>

<h5 style="text-align:center;"><span style="font-size:18px;">Our web widget connects your customers to the best agents through smart routing. Visitors can initiate web calls or live chat at the click of a button. Agents can build stronger relationships through personal QR Codes and web links for direct calls and live chat.</span></h5>

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<h4 style="text-align:center;"><span style="font-size:24px;"><strong>Video and Conference Calls</strong></span></h4>

<h5 style="text-align:center;"><span style="font-size:18px;">Initiate video calls through the web widget for product demos, technical walk-throughs, consultations and more. Discuss complex customer inquiries and connect with colleagues through video calls, conference calls, and co-browsing.&nbsp;</span></h5>

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<h4 style="text-align:center;"><span style="font-size:24px;"><strong>Omnichannel Messaging</strong></span></h4>

<h5 style="text-align:center;"><span style="font-size:18px;">Send and receive messages across different channels, including SMS, social media (such as Facebook Messenger) and more in a single platform. You can also personalise and schedule your SMS messages with dynamic settings to boost customer engagement.</span></h5>

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<h4 style="text-align:center;"><span style="font-size:24px;"><strong>More powerful features</strong></span></h4>

<h5 style="text-align:center;"><span style="font-size:18px;">Build your global reach with international toll free numbers or virtual numbers. Keep a log of your important calls and meetings. Leverage live insights and advanced reports to understand your customers and strategise for growth.</span></h5>

<h3 style="text-align:center;"><span style="font-size:28px;"><strong>Our advantages</strong></span></h3>

<ul class="blackticklisting">
<li>No download required. Get started in 1 minute.</li>
<li>Stay connected with your global customers and facilitate team collaboration.</li>
<li>High security & global compliance.</li>
<li>Carrier grade 99.95% guaranteed SLA.</li>
<li>Robust infrastructure with globally-distributed network.</li>
<li>Cloud-based. Also support hybrid cloud.</li>
<li>24/7 Extended online & offline support.</li>
<li>Communications across all devices, channels. protocols, and networks.</li>
</ul>

<h2><span style="font-size:32px;"><strong>Try maaiiconnect for FREE</strong></span></h2>

<p><span style="font-size:16px;">Stay connected to your customers with instant messaging and online call capabilities with our Essentials plan.</span></p>

<p>No Credit Card required. 1 minute installation.</p>

<h6><span style="font-size:18px;">What’s included in the Essentials Plan</span></h6>

<ul class="blackticklisting">
<li>Web Widget</li>
<li>Voice & Video Calls*</li>
<li>Chat & Group Space</li>
<li>Insights</li>
</ul>

<p>*This feature only supports the maaiiconnect calls.</p>

The only customer engagement platform combining telecom & digital channels.

Grow sales and enhance customer relations with your all-in-one cloud communications solution.

Combine telecom & digital channels

with our all-in-one business engagement solution

Web Calls and Live Chat

Our web widget connects your customers to the best agents through smart routing. Visitors can initiate web calls or live chat at the click of a button. Agents can build stronger relationships through personal QR Codes and web links for direct calls and live chat.

Video and Conference Calls

Initiate video calls through the web widget for product demos, technical walk-throughs, consultations and more. Discuss complex customer inquiries and connect with colleagues through video calls, conference calls, and co-browsing.

Omnichannel Messaging

Send and receive messages across different channels, including SMS, social media (such as Facebook Messenger) and more in a single platform. You can also personalise and schedule your SMS messages with dynamic settings to boost customer engagement.

More powerful features

Build your global reach with international toll free numbers or virtual numbers. Keep a log of your important calls and meetings. Leverage live insights and advanced reports to understand your customers and strategise for growth.

Our advantages

Try maaiiconnect for FREE

What’s included in the Essentials Plan