Combine telecom & digital channels

with our all-in-one business engagement solution

maaiiconnect creates seamless customer experiences with a complete and diverse suite of interactive communication features from voice call to video calls and smart messaging across digital and telecom channels. Bring your remote teams together and discover more business opportunities with our around-the-clock connectivity.

Web Calls and Live Chat

Our web widget connects your customers to the best agents through smart routing. Visitors can initiate web calls or live chat at the click of a button. Agents can build stronger relationships through personal QR Codes and web links for direct calls and live chat.

Video and Conference Calls

Initiate video calls through the web widget for product demos, technical walk-throughs, consultations and more. Discuss complex customer inquiries and connect with colleagues through video calls, conference calls, and co-browsing. 

Omnichannel Messaging

Send and receive messages across different channels, including SMS, social media (such as Facebook Messenger) and more in a single platform. You can also personalise and schedule your SMS messages with dynamic settings to boost customer engagement.

More powerful features

Build your global reach with international toll free numbers or virtual numbers. Keep a log of your important calls and meetings. Leverage live insights and advanced reports to understand your customers and strategise for growth.
  • No download required. Get started in 1 minute.
  • Stay connected with your global customers and facilitate team collaboration.
  • High security & global compliance.
  • Carrier grade 99.95% guaranteed SLA.
  • Robust infrastructure with globally-distributed network.
  • Cloud-based. Also support hybrid cloud.
  • 24/7 Extended online & offline support.
  • Communications across all devices, channels. protocols, and networks.