The only customer engagement platform combining telecom & digital channels.
Keep up with modern customer demands through an omnichannel cloud communications solution that will give you a cutting edge.

Everything you need to digitally transform
Web Widget
Embed a new communication channel to support and engage more customers on your site. Let customers call, video call or chat with you in just one click, and explore dynamic tags.
Video and Conference Call
Engage customers with video call straight through the web widget for professional services, product demos, technical guides, consultations and more. Collaborate with colleagues by conference and video call, and screen sharing.
Call Recording
Share recordings of your calls and meetings to colleagues, or simply keep track of customer service enquiries in the cloud.
Omnichannel Messaging
All the channels you need for customer service and sales in one place such as Facebook Messenger and SMS. Engage, collaborate and promote with our omnichannel messaging and campaign manager.

Smart Routing
Connect customers to the best agent by adding call/messaging routing rules based on time, traffic, geography, and historical customer interactions.
Reports and Insights
Track and manage all communications and performance data in a single interface to efficiently optimize your operations and business strategies.
Crowd Reviews

"Totally user-friendly tool,
stay connected"
Ignacia C
July 14, 2020

"User-Friendly platform for
small business"
Fifth J
June 25, 2020

"All-in-one Communication Widget for website inquiry"
Agency in Online Media
July 20, 2020
Why maaiiconnect?
- Faster customer response rates
- Connect a global workforce
- No download required. Get started in 1 minute
- High security & global compliance
- Carrier-grade quality guaranteed with an SLA of 99.95%
- 24/7 customer service and support
- Cloud-based communication, with support for hybrid cloud
- A distributed network powered by 160+ global tier 1 carriers and mobile operators. PoPs in 28 regions
- Faster customer response rates
- Connect a global workforce
- No download required. Get started in 1 minute
- High security & global compliance
- Carrier-grade quality guaranteed with an SLA of 99.95%
- 24/7 customer service and support
- Cloud-based communication, with support for hybrid cloud
- A distributed network powered by 160+ global tier 1 carriers and mobile operators. PoPs in 28 regions

ISO9001
(Quality Management)

ISO27001
(Information Security)

General Data Protection
Regulation (GDPR)
Try maaiiconnect for FREE
Stay connected to your customers with instant messaging and online call capabilities with our Essentials plan.
What’s included in the Essentials Plan
- Web Widget
- Voice & Video Calls*
- Chat & Group Space
- Insights
*This feature only supports the maaiiconnect calls.