Web Widget

Embed a new communication channel to support and engage more customers on your site. Let customers call, video call or chat with you in just one click, and explore dynamic tags. 

Video and Conference Call

Engage customers with video call straight through the web widget for professional services, product demos, technical guides, consultations and more. Collaborate with colleagues by conference and video call, and screen sharing.

Call Recording

Share recordings of your calls and meetings to colleagues, or simply keep track of customer service enquiries in the cloud.

Omnichannel Messaging

All the channels you need for customer service and sales in one place such as Facebook Messenger and SMS. Engage, collaborate and promote with our omnichannel messaging and campaign manager. 

Smart Routing

Connect customers to the best agent by adding call/messaging routing rules based on time, traffic, geography, and historical customer interactions.

Reports and Insights

Track and manage all communications and performance data in a single interface to efficiently optimize your operations and business strategies.