Cloud Communications Is Your Business Prepared for the Next Digital Outage? 2020 was the year of ‘work from home’, but was it a golden age of digital productivity? Despite a serious influx of investment and resources into cloud service providers, businesses… 26-Jan-2021・ 5 mins read
Financial Services Resilience is the Key to Overcome Any Crisis Overcrowded public transport, bustling coffee shops, long queues at restaurants, Gyms teeming with activity, bar patrons over-spilling on to the streets on a Friday night are all… 24-Sep-2020・ 5 mins read
Omnichannel Customer Engagement How CINNOX Bridges the Gap in a Divided World In a tit for tat exchange decades in the making, the US ban on Chinese apps WeChat, TikTok and others has made plenty of global headlines recently. With China refusing to let dozens of… 17-Sep-2020・ 5 mins read
E-commerce and Retail How Online Customer Experience Needs to Evolve if E-commerce Wants to Stay King After COVID-19 Despite an economic downturn in the first half of 2020, major e-commerce players such as Amazon and Shopify are still able to reach record-breaking sales in Q2 2020. Amazon’s net sales increased… 2-Sep-2020・ 7 mins read
Cloud Communications Work from Home as a Business Strategy to fight COVID-19 The Coronavirus pandemic has caught many of us by surprise, leading to over 20 million confirmed cases in over 200 countries as of August 2020. Businesses suddenly need to cope with… 13-Aug-2020・ 5 mins read
Compliance and Security What is Data Protection and Why is it Important? – CINNOX What is data protection and security? The recent acceleration of digital transformation for most organisations has been out of necessity, but bigger issues have been quickly arising… 5-Aug-2020・ 5 mins read
News Are You Prepared for the 2020 Remote Work Trend? Following months of work from home arrangements to combat COVID-19, Twitter announced in May 2020 that their remote work policy will be permanent. This somewhat “shocking” but not… 22-Jul-2020・ 10 mins read