2020 was the year of ‘work from home’, but was it a golden age of digital productivity? Despite a serious influx of investment and resources into cloud service providers, businesses…

Overcrowded public transport, bustling coffee shops, long queues at restaurants, Gyms teeming with activity, bar patrons over-spilling on to the streets on a Friday night are all…

In a tit for tat exchange decades in the making, the US ban on Chinese apps WeChat, TikTok and others has made plenty of global headlines recently. With China refusing to let dozens of…

Despite an economic downturn in the first half of 2020, major e-commerce players such as Amazon and Shopify are still able to reach record-breaking sales in Q2 2020. Amazon’s net sales increased…

The Coronavirus pandemic has caught many of us by surprise, leading to over 20 million confirmed cases in over 200 countries as of August 2020. Businesses suddenly need to cope with…

The number of people working from home (WFH) has grown significantly in recent months, presenting a number of challenges to employees and employers alike. Team collaboration, internal…

What is data protection and security? The recent acceleration of digital transformation for most organisations has been out of necessity, but bigger issues have been quickly arising…

Businesses all over the world are now taking part in what is being called the “largest work-from-home experiment”. A powerful digital communications solution is paramount to keeping…

Following months of work from home arrangements to combat COVID-19, Twitter announced in May 2020 that their remote work policy will be permanent. This somewhat “shocking” but not…

Happy customers drive sales. Recent research finds that customers are willing to pay more for a better customer experience (CX). As customers are no longer only comparing products…