Omnichannel Customer Engagement Your Definitive Guide to Omnichannel for 2021 – Definition, Benefits, and Examples Omnichannel is a mega trend defining everything from marketing, to finance, IoT, and everyday life. While it may seem like everything is omnichannel – is it really? When there’s popular… 24-Mar-2021・ 7 mins read
E-commerce and Retail Bricks and Clicks: Online & Offline Retail Integration Your complete guide to Bricks and Clicks in 2021! Let’s start with online shopping – your one-stop to shop until you drop. Whether at home or on the go, e-commerce is booming!… 18-Feb-2021・ 6 mins read
Omnichannel Customer Engagement Explained: How iOS 14 Privacy Changes Will Impact Facebook Ads and How You Can Still Optimise Paid Ad Performance In a bitter dispute with Apple, Facebook has made its case very clear that upcoming changes with iOS 14 will impact their ability to receive and process conversion events. Apple will,… 3-Feb-2021・ 7 mins read
Omnichannel Customer Engagement 3 Ways WeChat Integration is a Vanguard for Your Global Engagement and Business Strategy Considering WeChat integration? WeChat is a crucial component of any global engagement strategy for businesses with international customers. Attracting 1.17 billion worldwide… 26-Jan-2021・ 6 mins read
Omnichannel Customer Engagement Increase Marketing Engagement Rates with CINNOX. A Guide to Web Links & QR Codes for Call/Chat Video killed the radio star, DVD killed the video star, and now streaming is Queen above all. It’s easy to ignore our favourite channels when a newer and better one comes along. Likewise,… 3-Dec-2020・ 10 mins read
Telecommunication Virtual Numbers: Build Your Global Empire with Local Presence Your one stop place for everything about virtual numbers. But first, let’s paint a picture – stories of ambitious global expansion are inspiring, but it take a sober… 8-Oct-2020・ 7 mins read
Professional Services Instant Messengers in the Workplace. What Are the Risks for Lawyers and Law Firms? Instant messengers have become very popular in the workplace, not just for chatting with friends – but for conducting business and connecting with colleagues. A recent study… 23-Sep-2020・ 6 mins read
Omnichannel Customer Engagement How CINNOX Bridges the Gap in a Divided World In a tit for tat exchange decades in the making, the US ban on Chinese apps WeChat, TikTok and others has made plenty of global headlines recently. With China refusing to let dozens of… 17-Sep-2020・ 5 mins read
Compliance and Security What You Need to Know About Data Retention – CINNOX A look at data retention. Every organisation collects data. Whether it’s the education, e-commerce, banking, or telecom industries, data is collected and stored for business and… 10-Sep-2020・ 4 mins read
Professional Services With Education at Your Fingertips, Turn the World into Your Classroom Learning Beyond the Classroom: In the past decade, thanks to rapid advancements in technology, the offering of quality online learning has risen, allowing students to connect with… 7-Sep-2020・ 5 mins read
Media/OTT How CINNOX Can Enhance the Reality TV Experience for Both Contestants and Viewers We live in an age where reality TV absolutely rules – keeping up with the Kardashians on social media simply isn’t enough, you must watch them on TV too. In the US, television shows reach… 21-Aug-2020・ 6 mins read
Professional Services Why Remote Consultations are the Future of Healthcare Delivery Rewriting the Rules of Healthcare Delivery. Remote Consultations, also known as telemedicine and e-consultations, have been a game-changer to healthcare services. Made possible… 18-Aug-2020・ 5 mins read