We’ve been working hard to continuously grow our set of exciting customer engagement and team collaboration tools to empower your business.  Here’s your guide to the latest…

Your one stop place for everything about virtual numbers. But first, let’s paint a picture – stories of ambitious global expansion are inspiring, but it take a sober…

An accurate contact list can be a goldmine for your business, leading to more sales from new and returning customers. Every marketing team understands the importance of managing…

Say hello to maaiiconnect’s most flexible plan – maaiiconnect LITE. Kick start your online sales by making the most of maaiiconnect’s web based features with no strings attached.…

Channelling your customers to the right agent or staff is a little bit like… an ant colony. Which is exactly where maaiiconnect took its name – with “maaii” meaning “ant” in Chinese.…

We live in an age where reality TV absolutely rules – keeping up with the Kardashians on social media simply isn’t enough, you must watch them on TV too.In the US, television shows reach…

Some ways you can use or setup maaiiconnect to provide your customers engaging and useful support during high pressure and high volume situations with staff working remotely.It’s…

With the world’s highest penetration rate, SMS marketing remains a promising marketing tool for businesses to build customer loyalty. Read along to harvest the low-hanging-fruit,…

Online Marketplaces have been thriving in the digital world thanks to the growing popularity of ecommerce. Described as an online platform dedicated to facilitating the purchase…

A look at omnichannel Facebook Messenger integration at maaiiconnect. Today’s customers are very high maintenance and they have little tolerance for service that doesn’t meet…

The way we communicate is always changing. From the telegram to phone calls, email to posting on someone’s wall, video calls, and most recently – instant messaging. Which is…

Happy customers drive sales. Recent research finds that customers are willing to pay more for a better customer experience (CX). As customers are no longer only comparing products…