cms Archives - Tips for Live Chat, Customer Service and Team Collaboration

Blog & Learning Hub

Explore our latest insights on your industry, and all the tips, hacks, and guides you need to master maaiiconnect.

cms

E-commerce and Retail

How Online Customer Experience Needs to Evolve if E-commerce Wants to Stay King After COVID-19

Despite an economic downturn in the first half of 2020, major e-commerce players such as Amazon and Shopify are still able to reach record-breaking sales in Q2 2020. Amazon’s net sales increased…

2-Sep-2020・ 7 mins read

Tutorials

WordPress vs. Joomla vs. Drupal: Which CMS Should You Use?

How are you planning on building your website, and with which CMS?This may look like a silly question to ask in today’s hyperconnected world, but it is worth revisiting from time to…

24-Aug-2020・ 8 mins read

Tutorials

Follow These Simple Steps to Setup and Install Your Web Widget

PreparationBefore installing the maaiiconnect widget on your website, we recommend to organise all of your staff accounts, routing, support systems and the appearance of your…

14-Aug-2020・ 5 mins read