A digitally evolving landscape: Recruitment agencies partner with employers or organisations to source and match the best candidates for their job vacancies. From start to finish,…

Your one stop place for everything about virtual numbers. But first, let’s paint a picture – stories of ambitious global expansion are inspiring, but it take a sober…

Say hello to maaiiconnect’s most flexible plan – maaiiconnect LITE. Kick start your online sales by making the most of maaiiconnect’s web based features with no strings attached.…

Overcrowded public transport, bustling coffee shops, long queues at restaurants, Gyms teeming with activity, bar patrons over-spilling on to the streets on a Friday night are all…

Instant messengers have become very popular in the workplace, not just for chatting with friends – but for conducting business and connecting with colleagues. A recent study…

Before we explore Zoombombing – imagine this: you’re a sales manager in a video conference meeting with a qualified lead and you’re trying to close this huge deal…

A look at data retention. Every organisation collects data. Whether it’s the education, e-commerce, banking, or telecom industries, data is collected and stored for business and…

Channelling your customers to the right agent or staff is a little bit like… an ant colony. Which is exactly where maaiiconnect took its name – with “maaii” meaning “ant” in Chinese.…

Businesses all over the world are now taking part in what is being called the “largest work-from-home experiment”. A powerful digital communications solution is paramount to keeping…

A look at omnichannel Facebook Messenger integration at maaiiconnect. Today’s customers are very high maintenance and they have little tolerance for service that doesn’t meet…