A digitally evolving landscape for the recruitment journey: Recruitment agencies partner with employers or organisations to source and match the best candidates for their job…

Your one stop place for everything about virtual numbers. But first, let’s paint a picture – stories of ambitious global expansion are inspiring, but it take a sober…

Overcrowded public transport, bustling coffee shops, long queues at restaurants, Gyms teeming with activity, bar patrons over-spilling on to the streets on a Friday night are all…

Instant messengers have become very popular in the workplace, not just for chatting with friends – but for conducting business and connecting with colleagues. A recent study…

Before we explore Zoombombing – imagine this: you’re a sales manager in a video conference meeting with a qualified lead and you’re trying to close this huge deal…

A look at data retention. Every organisation collects data. Whether it’s the education, e-commerce, banking, or telecom industries, data is collected and stored for business and…

Channelling your customers to the right agent or staff is a little bit like… an ant colony. Which is exactly where CINNOX took its name – with “maaii” meaning “ant” in Chinese. It’s safe…

A look at omnichannel Facebook Messenger integration at CINNOX. Today’s customers are very high maintenance and they have little tolerance for service that doesn’t meet their expectations.…