How maaiiconnect Bridges the Gap in a Divided World
In a tit for tat exchange decades in the making, the US ban on Chinese apps WeChat, TikTok and others has made plenty of global headlines recently. With China refusing to let dozens of…
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What is Encryption, and How to Protect Communication Data Online? – maaiiconnect
Have you been wondering what is encryption? To start with, let’s look at the bigger picture of communication data. Every day we are communicating with people or computers (such…
Securing Your Video Conferences from “Zoombombing” and Other Threats
Before we explore Zoombombing – imagine this: you’re a sales manager in a video conference meeting with a qualified lead and you’re trying to close this huge deal…
What You Need to Know About Data Retention – maaiiconnect
A look at data retention. Every organisation collects data. Whether it’s the education, e-commerce, banking, or telecom industries, data is collected and stored for business and…
Account Management: Why and How to Set Up Your Organisation Structure and Staff Security Settings
It is often said that organisations are the shadow of their leader. But in the digital era, its a lot harder to instill safe browsing and cyber security habits in to the culture of an organisation.…
With Education at Your Fingertips, Turn the World into Your Classroom
Learning Beyond the Classroom: In the past decade, thanks to rapid advancements in technology, the offering of quality online learning has risen, allowing students to connect with…
Tag – You’re It! Your Complete Guide to Curating Customer Experience with Tags, Directories, and Smart Routing
Channelling your customers to the right agent or staff is a little bit like… an ant colony. Which is exactly where maaiiconnect took its name – with “maaii” meaning “ant” in Chinese.…
How Online Customer Experience Needs to Evolve if E-commerce Wants to Stay King After COVID-19
Despite an economic downturn in the first half of 2020, major e-commerce players such as Amazon and Shopify are still able to reach record-breaking sales in Q2 2020. Amazon’s net sales increased…
To Disrupt or Be Disrupted: The World of Beauty Undergoes a Digital Makeover
Similar to many industries, the world of beauty has been undergoing a digital makeover: the shifting focus from brick and mortar to ecommerce. This transformation, led by changes…
How maaiiconnect Tackles the Cloud Communications Fraud Problem Head-on
The benefits of the cloud are extensive. Cloud communications enable rapid deployment, easy provisioning, scaling of IT resources – and all at a moderate cost. Many business…
How maaiiconnect Builds a Digital Future for Real Estate
Digital transformation driven by consumer behaviour is reshaping the real estate industry. Once considered conservative in its practices, shifts in its consumer engagement and…
WordPress vs. Joomla vs. Drupal: Which CMS Should You Use?
How are you planning on building your website, and with which CMS?This may look like a silly question to ask in today’s hyperconnected world, but it is worth revisiting from time to…
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