Considering WeChat integration? WeChat is a crucial component of any global engagement strategy for businesses with international customers. Attracting 1.17 billion worldwide…

Customer expectations are constantly evolving causing ripples in the digital landscape. As an omnichannel business, you find yourself adapting to customer-lead digital transformation…

From corporations to governments, organisations across the world are accelerating their digital transformation through the adoption of cloud services. For many, the move to the…

We are living in an unprecedented world where people are digitally connected – everyone is a reporter or a source for leads for your next big story. With maaiiconnect, your news…

The Internet of Things (IoT) is a defining trend. But it is fragmented. In the IoT ecosystem not everything is compatible, and there’s no framework in place to guide their development.…

maaiiconnect, a leading customer engagement platform, now allows businesses to have conversations with customers over WhatsApp and WeChat directly from its dashboard. The integration…

Lockdowns across Asia have hit sales at life insurance companies. Months of closed offices in city centres have taken away one of the agent’s primary sources of potential customers. …

With a market penetration rate close to 100% in China, WeChat is the nation’s largest Instant Messenger and acts as a combination of Apple Pay, Facebook, Instagram, WhatsApp, Google…

WhatsApp Business: Get conversational with customersToday, deeper customer relationships are not something that can be achieved by advertising, but by getting more conversational.…

By Angus Chu at maaiiconnect – financial services expert“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch…

Video killed the radio star, DVD killed the video star, and now streaming is Queen above all. It’s easy to ignore our favourite channels when a newer and better one comes along. Likewise,…

Get prepared for the biggest holiday season ever – at least in the digital realm. With covid-19 and social distancing keeping people at home, online shopping is booming –…