Cloud Communications Is Your Business Prepared for the Next Digital Outage? 2020 was the year of ‘work from home’, but was it a golden age of digital productivity? Despite a serious influx of investment and resources into cloud service providers, businesses… 26-Jan-2021・ 5 mins read
Omnichannel Customer Engagement 3 Ways WeChat Integration is a Vanguard for Your Global Engagement and Business Strategy Considering WeChat integration? WeChat is a crucial component of any global engagement strategy for businesses with international customers. Attracting 1.17 billion worldwide… 26-Jan-2021・ 6 mins read
E-commerce and Retail How to Go Beyond Global into Omnichannel: A Complete Guide to Becoming an Omnichannel Business Customer expectations are constantly evolving causing ripples in the digital landscape. As an omnichannel business, you find yourself adapting to customer-lead digital transformation… 21-Jan-2021・ 5 mins read
Cloud Communications Why Embracing Cloud Services is a Winning Solution for Businesses in Emerging Markets From corporations to governments, organisations across the world are accelerating their digital transformation through the adoption of cloud services. For many, the move to the… 19-Jan-2021・ 6 mins read
News Engagement of Things: Why IoT is missing a link, and how CINNOX completes it The Internet of Things (IoT) is a defining trend. But it is fragmented. In the IoT ecosystem not everything is compatible, and there’s no framework in place to guide their development.… 11-Jan-2021・ 7 mins read
Omnichannel Customer Engagement Your Ultimate Guide to Kick-starting a WeChat Presence with WeChat Official Accounts With a market penetration rate close to 100% in China, WeChat is the nation’s largest Instant Messenger and acts as a combination of Apple Pay, Facebook, Instagram, WhatsApp, Google… 28-Dec-2020・ 4 mins read
Omnichannel Customer Engagement Why WhatsApp Business Could Hold the Key to Your Growth Acceleration (and how CINNOX can make using it a snap) WhatsApp Business: Get conversational with customers Today, deeper customer relationships are not something that can be achieved by advertising, but by getting more conversational.… 28-Dec-2020・ 7 mins read
Omnichannel Customer Engagement Increase Marketing Engagement Rates with CINNOX. A Guide to Web Links & QR Codes for Call/Chat Video killed the radio star, DVD killed the video star, and now streaming is Queen above all. It’s easy to ignore our favourite channels when a newer and better one comes along. Likewise,… 3-Dec-2020・ 10 mins read
Compliance and Security 5 SaaS Security Risks to Consider when Choosing a Solution The use of SaaS applications has been gaining momentum with many businesses as an “on-demand” and “pay-as-you-go” solution. Low setup costs, easy implementation, and without the… 12-Nov-2020・ 5 mins read
Tutorials How to Create an SMS Campaign that Gets Results Happy festive season! Here we are on a two-month ride with back-to-back shopping bonanzas all the way from Singles Day to New Years Day! When you plan ahead for holiday sales success,… 4-Nov-2020・ 10 mins read
Professional Services The Recruitment Journey: How to Create Better Connections and Engagement A digitally evolving landscape for the recruitment journey: Recruitment agencies partner with employers or organisations to source and match the best candidates for their job… 9-Oct-2020・ 7 mins read
Telecommunication Virtual Numbers: Build Your Global Empire with Local Presence Your one stop place for everything about virtual numbers. But first, let’s paint a picture – stories of ambitious global expansion are inspiring, but it take a sober… 8-Oct-2020・ 7 mins read