Is your enterprise holding on to legacy systems and considering cloud migration? Despite major advances in technology, and constant shifts in customer behaviour and the way staff…

Your complete guide to Bricks and Clicks in 2021! Let’s start with online shopping – your one-stop to shop until you drop. Whether at home or on the go, e-commerce is booming!…

Data retention regulations may apply to almost all of the data in your business, but could it be made easier to successfully manage the data and mitigate financial risk from fines or…

In a bitter dispute with Apple, Facebook has made its case very clear that upcoming changes with iOS 14 will impact their ability to receive and process conversion events. Apple will,…

2020 was the year of ‘work from home’, but was it a golden age of digital productivity? Despite a serious influx of investment and resources into cloud service providers, businesses…

Considering WeChat integration? WeChat is a crucial component of any global engagement strategy for businesses with international customers. Attracting 1.17 billion worldwide…

Customer expectations are constantly evolving causing ripples in the digital landscape. As an omnichannel business, you find yourself adapting to customer-lead digital transformation…

From corporations to governments, organisations across the world are accelerating their digital transformation through the adoption of cloud services. For many, the move to the…

We are living in an unprecedented world where people are digitally connected – everyone is a reporter or a source for leads for your next big story. With maaiiconnect, your news…

The Internet of Things (IoT) is a defining trend. But it is fragmented. In the IoT ecosystem not everything is compatible, and there’s no framework in place to guide their development.…

maaiiconnect, a leading customer engagement platform, now allows businesses to have conversations with customers over WhatsApp and WeChat directly from its dashboard. The integration…

Lockdowns across Asia have hit sales at life insurance companies. Months of closed offices in city centres have taken away one of the agent’s primary sources of potential customers. …