maaiiconnect by M800
Transforming customer interactions across all channels. Anytime, anywhere, on any device.
Established in 2007, M800 was founded by a group of telecommunications pioneers with a vision to revolutionize global communications. More than 200 researchers, engineers, and product developers from Hong Kong and Taiwan were brought together and work tirelessly to make this happen, helping global businesses solve their toughest communications challenges.
For more than a decade, M800 has leveraged its global expertise and its partner network of over 160 global carriers to deliver innovative telecommunications, mobile, and software solutions to numerous enterprise customers comprising multinational, blue-chip, and Fortune 500 companies.
M800’s mission is to be the global leader in digital and cloud-based communications solutions by adhering to a steadfast focus on customer-centricity, continuous research and innovation, and providing best-in-class products and services. We are dedicated to deploying the latest technologies, including big data, AI, and IoT, to enable the digital transformation of communications ecosystems.
The maaiiconnect Story
maaiiconnect, pronounced “ma-yee connect”, originates from the word maaii, which stands for “ant” in Chinese Mandarin (蚂蚁). Inspired by the natural communication codes of an ant colony, maaiiconnect provides a compact yet powerful digital communications solution that transforms the way companies engage with their customers and interact internally.
It is a 360° communications suite that can be seamlessly integrated with any company’s communications ecosystem. It effortlessly unifies traditional and digital channels to enable fast, optimized, and end-to-end customer service and team collaboration, and allows businesses to achieve ant-like agility and scalability in the face of an ever-changing technological landscape.