Get rid of that long list of support numbers and let your customers engage with you anytime, anywhere, and on any device… directly on your website!
This hassle-free communication solution provides carrier-grade voice calls that are intelligently routed to your preferred destination points (like toll-free or local numbers), so you don’t have to worry about managing different location-based virtual numbers. It’s a powerful way to delight your customers with immediate assistance, and to transform business conversations into sales conversions.
Virtual number integration
Seamlessly integrates your company's designated toll-free or local numbers to our solutions.
Lets your customers make unlimited concurrent calls to your company.
Routes your customers’ calls based on captured information, such as location and site language.
Provides extensive global reach by offering toll-free numbers from 150 countries and territories, as well as local numbers from 110 locations.
Intelligent routing system
Supports flexible routing based on time of day, location, percentage, VIP list, and black list.
Offers multiple languages including English, Traditional and Simplified Chinese, Thai, and Italian.
Real-time call traffic reporting
Supports real-time reporting, monitoring and analytics to optimise the efficiency of your business calls.
Get started within 1 minute
Consolidates data from your distributed site’s multiple domains (e.g. .com, .net and .cn) into a single console.
A branded in-call video to your calling screen
Keep track of, manage, and optimise real-time customer interactions in a single interface.
Intelligent routing of customer enquiries to your preferred destinations
Full internal access control and authorisation
Real-time data and reports that suit your business strategies
Fast and easy management and upgrade
Cast a wider net for receiving inbound calls with maaiiConnect’s 1-Click-Call
Convenience and availability are at the heart of customer engagement, and yet for many businesses, the traditional mean of contact that requires customers worldwide to physically dial in remains.