Whatever the size or shape of your business, we’ve got you covered.
maaiiconnect is an all-in-one communications platform designed to help businesses of all sizes supercharge sales and deliver outstanding customer support.
A SOLUTION FOR YOUR CUSTOMERS
Deliver seamless cloud-based
omnichannel customer support
Smart interaction routing
Ensure every customer is connected to the right person, at the right time based on language, location, and communication history.
Allow customers to connect to you however they want, whether it is by audio or video calls, live chat or QR-code scan-to-call.
Social media integration
Manage enquiries and customer relationships across Facebook Messenger, WhatsApp, and WeChat in one interface.
Integrate your CRM system or leverage our inbuilt contact management tools to keep customers at the heart of your business.
A SOLUTION FOR YOUR SALES
Drive sales with our intelligent communications and analytics tools
A full suite of telecom capabilities
International toll-free and local access numbers in 150+ countries, inbound and outbound calls, outbound caller ID, SMS, and more over a carrier-grade network.
Connect sales staff to customers from anywhere in the world. Enable your sales team to follow up and close deals on the go.
Call analytics and reports
Track and manage all communications and performance data in a single interface to optimize your operations and business strategies
SMS Campaign Manager
maaiiconnect campaign manager lets you launch SMS campaigns in minutes, increasing customer conversion rates in a targeted and cost-effective manner
A powerful and fully secure solution that you can depend on. Trusted by more than 600 enterprise and Fortune 500 clients for over a decade.
Easy to deploy
Get up and running in minutes, not days.
Safe, secure, compliant
Secure by design, ISO 9001 and ISO 27001 certified.
One platform, one interface
One easy-to-use interface to manage omnichannel customer engagement.
Carrier-grade network quality
Service Level Agreement of guaranteed 99.95% uptime, 24/7 support.